Frequently Asked Questions Regarding the Renovations at Steeplechase Apartment Homes

Big things are happening here at Steeplechase Apartment Homes in Cockeysville, MD! Our residents are very excited to hear about the new renovations and we have received great feedback on the apartment homes that have been renovated thus far.  We have done our best to minimize the impact on your day to day life while the renovations are taking place, in fact you will be able to live in your apartment home throughout the entire process.  Since so many things are going on, we wanted to create a central place for our residents to go in order to get answers to your questions.  If you have a question that is not answered in the list below, please feel free to reach out to us and we’ll get back to you as soon as possible.  As always, we hope you are excited about the investment Hirschfeld is making into your apartment home, and thank you for choosing to call Hirschfeld Home!

Can I still stay in my apartment during renovations?

Yes, you can.  The work in your apartment home will take place during the hours of 8a.m. – 6p.m. over the course of 5 days.  Your kitchen and bathroom will be fully functional by the end of day 1.  The water in your apartment home will be turned off during the renovations but it will be turned back on in the evenings. Please keep in mind that you will experience dust in your apartment home during this renovation, this is normal/expected. However, we do offer access to our hospitality suite if you think that would be more convenient.  The hospitality suite is available on a first-come, first-serve basis so please let us know if you would like us to make accommodations.

What do I have to do to prepare for my apartment home renovations?

You will receive a letter with specific renovation dates and this will include a list of preparations required to make these renovations possible.  This list includes:

  • Remove all items from walls, tables, bookshelves, cabinets, etc.  Only move the items you are able to move by hand.
  • Remove all valuable and breakable items, Steeplechase & Complete Conversions will not be held liable for any items, broken, damaged, or missing.
  • Place all of these items into the bedroom away from the window.
  • Move electronics, including wall mounted televisions (although removing wall mounted televisions is not required, it is strongly advised, as we cannot be responsible for any damage during renovations.)
  • Disconnect and remove from service area all portable equipment for televisions, stereos, computers, etc.
  • Clean out all kitchen & bathroom cabinets, countertops, vanity, etc.
  • At the end of Day 1, you will have your new refrigerator installed and your old refrigerator will be moved but remain plugged in.  Please move all food from the old refrigerator to the new refrigerator before Day 2 begins; as the old refrigerator will be removed on Day 2.
  • Remove all items from the foyer and linen closets.
  • Laundry rooms and appliances must be completely clear and empty.

What do I do if I have pets in my apartment home?

  • Pets are welcome to stay in your apartment home throughout the renovations, but for their safety they must be crated and kept in an area away from the work being completed.
  • Pets cannot be loose within the units during the days and times of work renovations.
  • If you have chosen to stay in our hospitality suite during the renovations you are welcome to bring your pet with you.
  • Place this sign on your door to notify the renovation team that you have a pet.

What renovations are taking place?

This is quite a list! New kitchen, bathroom, flooring, and some new amenities for our residents!  Here is our updated list of changes.

What renovations are residents the most excited about?

  • Brand new appliances have been a bit hit so far.
  • The new flooring has also been receiving great feedback.
  • What is your personal favorite? Take a picture and share it with us on Facebook!

Can I see what the renovations will look like?

Yes! Please stop by the leasing office to take a tour of our newly renovated model apartment home.  By touring our new model you will be able to see for yourself what all of the excitement is about.

How long will the renovation take?

The renovations are projected to take 5 days.*

  1. Day 1 – Complete renovation of the kitchen and bathroom. Both rooms will be completely gutted and you will have a fully functional bathroom and kitchen at the end of day 1.
  2. Day 2 – Complete kitchen and bathroom renovations and updated fixtures in your apartment home.
  3. Day 3 – Flooring will be replaced in every room with the exception of the bedrooms.
  4. Day 4/5 – Steeplechase management team will walk through each newly renovated apartment home for a final inspection. Anything that is missed on the first 3 days will be completed on the last 2 days.

*Please keep in mind this a projected schedule and the actual schedule can change.

What should I do after the renovations are complete?

At the completion of all renovations we ask that all residents take the time to conduct a final walkthrough as well. Please check the functionality of all new appliances, and also be sure nothing was missed.  If you do see something that you would like to have addressed please contact our management team as soon as possible.  Once the renovations exceed your expectations, sit back, relax, and enjoy your newly renovated apartment home!